Your cleaners get the calendar, the door code and the checklist
Add each person once and choose their properties. They open a private link on their phone and see the stays, codes and cleaning list for the apartments they look after.
Add your first team member free
What Ana sees when she opens her link
Ana cleans four of your apartments. Her page shows only those four: who arrives and who leaves each day, check-out times and which stays need cleaning. When you change a booking, her page changes too.
What you decide for each person
Choose what they can do
Tick the permissions: see the calendar, open doors, do cleanings, view guest documents. A cleaner and a co-host can have different access to the same apartment.
Write a checklist per property
Strip the beds, restock the coffee, empty the dishwasher. Each property keeps its own list, and the cleaner ticks it off after every stay.
Works on the phone they already have
The team portal opens in the browser. There is nothing to install and no password to forget.
What you and your team see
Occupied, check-out today and confirmed stays across every property they look after, with a filter per property. They know which apartment turns over today without asking you.
On each stay the cleaner confirms the job, ticks the property checklist, writes what they noticed and adds photos.
Open the reservation and see the ticked checklist, the cleaner's notes and every photo, with who cleaned and when. A loose handle or a missing towel reaches you before the next guest does.
Your team sees the door code of each property and, if you give them keys, opens the door or gate from the link. You can also give one person their own code, which replaces the property code for them.
When someone needs to check the guests' IDs, turn on guest documents for them. They open the documents with a PIN you send separately, and too many wrong attempts lock the access.
Tick what they can do: see the calendar, open doors, do cleanings and view guest documents. Documents stay behind a PIN you send separately, and a personal door code replaces the property code for that person.
FAQ
Frequently asked questions
No. They use a personal link that you copy from their profile, with no login or password. Set them to Inactive and the link stops working.
Yes. Each team member sees only the properties you assign to them and only gets emails about those properties.
By email, in the language you choose for each person, when a reservation is created, changed, cancelled or checked in. SMS is available on the Enterprise plan, and WhatsApp is coming soon.
On the reservation, in the cleaning report: ticked checklist items, comments, photos, who cleaned and when. The reservations list shows each cleaning as Pending, Confirmed or Done.
Yes. Set them to Inactive: their link stops working and the emails stop. Their details stay saved for when they come back.
No limit. Add as many team members as you need, from cleaners to maintenance staff to co-hosts.
Team management is available on all Host Smartly plans. Start on the free plan to try it, then upgrade to Premium when you add more properties.
Send your cleaner their link today
Add a team member, pick their properties and copy the link.
Add your first team member free