Your building letter, filled in for every guest

Upload your Word template once. When a guest completes check-in, Host Smartly writes their names, ID numbers and dates into it, and you download the finished document as PDF or Word.

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Document Generator tab of a check-in form: uploaded guest-access-letter.docx template and the switch that lets guests download the document
Guest stay page on a phone: booking details, both guests checked in and a Download document button

Sophie checks in, the building letter fills itself

Upload the letter your building already asks for, in your own layout. When Sophie and Liam Walsh check in to Cantinho do Mar, the access authorisation for Atlantic Court comes out with the booking code, their arrival and departure, and each guest's nationality, date of birth and ID number.

Guest access authorisation for Atlantic Court, filled in for Sophie and Liam Walsh at Cantinho do Mar: booking code, arrival and departure, each guest's details and the host's signature

Set it up once per check-in form

Document Generator tab with the guest-access-letter.docx template uploaded and a Replace Template button

Keep your own document

Use the letter your building or condo already asks for. Upload the Word file once and every booking gets its own filled copy.

Download document menu on a reservation with two options: PDF and Word (editable)

Download it from the reservation

On each reservation, choose PDF to send or print, or Word if you want to change something first. The document is ready as soon as the guest has checked in.

Setting to let guests download the document, with PDF and Word (.docx) as formats

Guests can download it too

Turn it on and a Download document button appears on the guest's stay page once they finish check-in. You choose PDF, Word or both.

What the document includes

Guest name, check-in and check-out dates and times, property name, reservation ID and number of guests come straight from the reservation.

Top of the filled letter: Atlantic Court letterhead, booking HMH9DPUJR3, arrival, departure and number of guests Guests in the filled letter: Sophie Walsh and Liam Walsh with nationality, date of birth and ID document, and the main contact Filled access authorisation for Sophie and Liam Walsh, ready to send to the building

FAQ

Frequently asked questions

Your own Word document (.docx), up to 10 MB. Upload it once and Host Smartly fills it in with the guests' details after each check-in.

Yes. The document lists every guest who completed check-in, one after the other, numbered in order.

Once the guest has completed check-in. Open the reservation and download it as PDF, or as Word if you want to edit it.

Only if you turn it on. After check-in they get a Download document button on their stay page, in the formats you allow: PDF, Word or both.

Yes. Each check-in form has its own template, so a property that needs a different letter gets its own form.

Yes. Upload a new version whenever you like.

Premium, from €4.90 a month. On the free plan you can see the Document Generator tab, but uploading templates and downloading documents needs Premium.

Upload the letter your building asks for

Upload your Word file and download it filled in after your next check-in.

Create your free account