Guests send their details and ID before they arrive

Build your check-in form once. Each booking gets its own link, guests fill it in on their phone, and their answers and ID photos are waiting on the reservation.

Reservation for Cantinho do Mar: both guests checked in, Sophie Walsh's nationality, passport number, ID photo, email and phone

Guest check-in on a phone: the person who booked fills in their name, nationality and passport

One form, three groups of questions

Questions about the booking, about the person who booked and about each guest sit in their own tabs. The person who booked answers the guest questions too, plus the ones only they get, like email and phone.

Form editor for Guest registration: the Main Booker tab with email and phone number fields

What your guest fills in, step by step

Step 1 on the guest's phone: reservation information with the car plate filled in

Once for the whole booking

Car plate, arrival time, special requests. Asked one time per reservation, however many people are coming.

Step 2 on the guest's phone: name, nationality, passport and ID photo of the person who booked

Then the person who booked

Their name, nationality, ID and date of birth, plus the questions only they answer, like email and phone number.

Step 3 on the guest's phone: guest #2 with name, nationality, passport number and ID photo

Then every guest, with an ID photo

Each guest gets their own section. The person who booked can fill it in for everyone or share the link so each guest adds their own details.

Setting up the form and reading the answers

Pick ready-made fields from the catalog: guest information, contact details, identification, emergency contact and vehicle. Or add your own question as text, number, email, date, time or file.

Standard fields catalog: guest information, contact details, identification, emergency contact, vehicle information

ID document field: passport and ID number accepted, document photo requested and required

Check-in preview, stage 2: the main booker's fields as the guest will see them

Sample ID card marked SPECIMEN opened from the reservation, with a download button

Guest page after check-in on a phone: Wi-Fi, apartment, check-out time and access instructions

FAQ

Frequently asked questions

No. Each reservation has its own check-in link that opens in the phone's browser. Copy it from the reservation and send it to your guest.

Yes. Create as many forms as you need, or duplicate one to start from it, and choose which form each reservation uses.

Yes. On the ID document field, turn on the document photo and decide whether it is required. You can view and download each photo from the reservation.

The person who booked can fill it in for the whole party, or share the link so each guest completes their own details. The reservation shows who is done.

Yes. From the reservation you can send the guests' details to the building by WhatsApp.

Yes, with the Document Generator: upload a PDF or Word template and the guests' answers fill it in.

Yes. Check-in forms are available on all Host Smartly plans. Start on the free plan, then upgrade to Premium when you add more properties.

Send your next guest a check-in link

Create a form, attach it to a reservation and copy the link.