Check-in became 100% self-service.
Translated from Portuguese
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Before How did guests get in before Host Smartly?
Before Host Smartly, I depended on favours from a few neighbours to open the door for my guests, and on them being available to receive them.
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After What changed in your routine of welcoming guests afterwards?
Everything changed! After I installed it, guest check-in became 100% self-service, which made the whole process easier and faster.
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Recommends it Would you recommend it? To whom?
I recommend it especially for apartments without a 24-hour front desk, because the device gives you the freedom of a totally flexible check-in!
It's a solution that really works.
Translated from Portuguese
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Before How did guests get in before Host Smartly?
It was really complicated. Since the building has no front desk, we were completely dependent on one person to do check-in and check-out in person. If she wasn't available, we ended up losing the booking. It was a problem we couldn't see a way out of.
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After What changed in your routine of welcoming guests afterwards?
Everything changed! The system is easy and intuitive, and it gave us a lot of autonomy. Today the guest checks in on their own, on their phone, without depending on anyone. We gained speed, professionalism and a more modern operation.
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Recommends it Would you recommend it? To whom?
Absolutely! I recommend it to any host whose building has no front desk, or who doesn't want to depend on just one person to receive guests. It's a solution that really works.
It was the best choice I made.
Translated from Portuguese
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Before How did guests get in before Host Smartly?
I really struggled with my guests' arrivals, because my building doesn't have a 24-hour front desk. Since I don't live in the city, I depended on a local person to go over and open the gate, and sometimes that person couldn't make it and I even ended up losing bookings. On top of that, paying that person cost a lot more than Host Smartly.
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After What changed in your routine of welcoming guests afterwards?
It changed a lot. Now everything is easier, and I can manage it myself without depending on anyone. I have everything in the palm of my hand, with much more speed and security for me and for the guests. I haven't had a single problem since the system was installed, and neither have the guests.
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Recommends it Would you recommend it? To whom?
I would absolutely recommend it. It was the best choice I made. I tell everyone I know who owns an apartment that it was the best decision I made, and I highly recommend it.
