Host Smartly guest check-in flow on a phone Host Smartly remote access screen on a phone

Save 10+ hours
weekly on

Automate check-in, property access, and guest communication. Manage 10+ properties like you manage one - without hiring a team.

Three things you stop doing yourself

Handing over keys, chasing documents, answering the same questions: Host Smartly does them for every booking, on every property.

Guest access authorisation for the building, filled in with the booking code, arrival, departure and number of guests

Paperwork runs on its own

Check-in forms, ID collection, contracts and a heads-up to your cleaning crew, sent automatically for every booking.

Guest FAQ with the parking answer open

Questions answered 24/7

Each property gets its own FAQ page with WiFi, parking and house rules, so guests find answers day and night. Up to 70% fewer messages for you.

A closer look at each tool

Collect guest information before they even arrive

Custom forms Document collection Multi-guest support
  • Create custom check-in forms with the exact fields you need - IDs, signatures, emergency contacts, or anything else
  • Automatically collect documents from all guests in a reservation, not just the primary booker
  • Guests complete check-in on their phone before arrival - no more waiting or paperwork
Explore check-in forms
Sophie Walsh
sophie.walsh@gmail.com
+44 7700 900123
passport.jpg
Verified
Complete Check-in

Let guests in from anywhere in the world

Smart device control Gate unlocking Secure access
  • Works with the intercom you already have: guests unlock the gate with one tap after check-in
  • No key handovers, no coordination, no physical meetings - ever again
  • Access is time-restricted and logged - you control who enters and when
Explore remote access
Beach Villa
Front Gate
Ready Unlocking... Access Granted
Tap to unlock
Front Gate

Answer every question automatically, 24/7

Custom FAQ Guest dashboard Messaging automation
  • Create property-specific FAQ pages with WiFi, parking, house rules, and local tips
  • Cut guest messages by up to 70% - guests find answers instantly without messaging you
  • Answers sit in the guest's check-in dashboard, available 24/7
Explore Guest FAQ
Sophie
What's the WiFi password?
Your FAQ
WiFi: BeachHouse_5G
Password: SunnyDays88
Sophie
Where can I park?
Your FAQ
Spot #12 in garage. Code: 4521

Generate any document automatically

Document generator Templates Auto-fill
  • Upload your Word templates - contracts, access letters, parking permits, accommodation proofs
  • Documents auto-fill with guest data from check-in forms and reservations
  • Guests can download their documents instantly from their check-in dashboard
Explore document generator
Template
Guest: {{name}}
Email: {{email}}
Check-in: {{check_in}}
Check-out: {{check_out}}
Property: {{property}}
Auto-fill
Generated
Guest: Sophie Walsh
Email: sophie.walsh@gmail.com
Check-in: Feb 28, 2026
Check-out: Mar 05, 2026
Property: Cantinho do Mar

Manage all your properties from one place

Unified dashboard Analytics Multi-property
  • See all reservations, check-ins, and guest activity across every property in real-time
  • Track check-in rates, document completion, and guest engagement metrics
  • Scale from 1 property to 100+ without changing how you work
Explore Dashboard
TOTAL RESERVATIONS
110
↑ 25% Since last month
CHECK-IN PROGRESS 83%
90 Checked-in 18 Pending
PROPERTY ACTIVITY
Reservation status across your portfolio
Beach Villa 51
City Apartment 12
Checked-in Pending Cancelled

Connect with your existing tools

PMS integration Smart devices Booking platforms
  • Sync reservations automatically from Hostex, Lodgify and Hospitable
  • Connect smart locks, intercoms, and access devices from multiple manufacturers
  • Works with your existing workflow - we enhance your stack, not replace it
Explore Integrations
Airbnb Integration Hostex Integration Lodgify Integration Hospitable Integration eWelink Integration
  • Create custom check-in forms with the exact fields you need - IDs, signatures, emergency contacts, or anything else
  • Automatically collect documents from all guests in a reservation, not just the primary booker
  • Guests complete check-in on their phone before arrival - no more waiting or paperwork
  • Works with the intercom you already have: guests unlock the gate with one tap after check-in
  • No key handovers, no coordination, no physical meetings - ever again
  • Access is time-restricted and logged - you control who enters and when
  • Create property-specific FAQ pages with WiFi, parking, house rules, and local tips
  • Cut guest messages by up to 70% - guests find answers instantly without messaging you
  • Answers sit in the guest's check-in dashboard, available 24/7
  • Upload your Word templates - contracts, access letters, parking permits, accommodation proofs
  • Documents auto-fill with guest data from check-in forms and reservations
  • Guests can download their documents instantly from their check-in dashboard
  • See all reservations, check-ins, and guest activity across every property in real-time
  • Track check-in rates, document completion, and guest engagement metrics
  • Scale from 1 property to 100+ without changing how you work
  • Sync reservations automatically from Hostex, Lodgify and Hospitable
  • Connect smart locks, intercoms, and access devices from multiple manufacturers
  • Works with your existing workflow - we enhance your stack, not replace it
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Works with the tools you already use

Host Smartly connects with the tools you already use - Airbnb, smart devices, booking platforms and more. New Airbnb reservations sync automatically the moment they come in, so guest check-in runs itself with no manual data entry.

Welcome guests without depending on anyone

Hosts tell you, in their own words, what welcoming guests was like before Host Smartly and what changed after.

Before I depended on favours from a few neighbours to open the door for my guests, and on them being available to receive them.

Now, with Host Smartly After I installed it, guest check-in became 100% self-service, which made the whole process easier and faster.

Translated from Portuguese

Aline de Paula

Praia Grande-SP
Client since
August 2026

Before Since the building has no front desk, we were completely dependent on one person to do check-in and check-out in person. If she wasn't available, we ended up losing the booking.

Now, with Host Smartly Today the guest checks in on their own, on their phone, without depending on anyone.

Translated from Portuguese

Michelly Conde

Praia Grande-SP
Client since
July 2026

Before Since I don't live in the city, I depended on a local person to go over and open the gate, and sometimes that person couldn't make it and I even ended up losing bookings.

Now, with Host Smartly Now everything is easier, and I can manage it myself without depending on anyone.

Translated from Portuguese

Talitha Paludeto

Praia Grande-SP
Client since
July 2026
Go to story
Pricing section background
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Free for your first property

Move to Premium when you want integrations, documents and more properties. No contract, cancel anytime.

How many rental properties do you manage?

1 10 20 30 40 50
1 property
Free Plan
€0/month

Free forever for one property

  • ✓ 1 Property
  • ✓ Basic reservations Your property's bookings in one place
  • ✓ Guest Check-in Guests check in online from their phone
  • ✓ Staff Management Coordinate cleaning and maintenance in one place
  • ✓ Custom Check-In Forms Collect IDs and arrival times before check-in
  • ✓ Custom Guest FAQ Answer WiFi, parking and check-out questions once
  • ✓ Bilingual support
  • ✓ Email support

Questions hosts ask before they start

Short answers about access, security, setup and price.

The Smartly Intercom device works with the intercom you already have. When a guest completes check-in, they receive a secure link that opens your building gate or door with one click. No replacement of your intercom system is needed, and nothing is installed on public surfaces.

Yes. You can sync your Airbnb reservations directly, with no property management system (PMS) needed: new bookings arrive in Host Smartly automatically the moment they're made. If you already use a PMS, we also integrate with Hostex, Lodgify and Hospitable. Either way, guests receive check-in instructions right after booking, and you manage everything from one dashboard.

Most properties are fully operational within minutes. You'll need to connect your property management account, set up your smart devices, and customize your check-in forms. Our onboarding team provides support to ensure everything runs smoothly from day one.

Only verified guests with an active reservation can open the gate, and only during their stay. You can revoke access anytime from your dashboard, and every opening is logged.

Guest data travels encrypted between the guest's phone, Host Smartly and you, and we never share it with third parties.

The free plan includes 1 property with reservations, guest check-in, team management, custom check-in forms and a custom guest FAQ. It's free for as long as you use it. Upgrade to Premium when you want more properties, the document generator, remote access or integrations.

Talk to us before you decide

Ask about your building, your listings or your setup, and we'll answer you directly.

Or send us a message

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Ready to stop handing over keys?

Start free with one property, or book a demo and we'll show you how it works in your building.

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